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1. All aspects of Delivery
100% No Quibble Returns Guarantee
We understand that purchasing a product on the internet may be a little unnerving because you can’t actually touch or feel the quality of the product!
REST ASSURED!
We are confident that your chosen product will be exactly what you hoped for, superb quality and value, however, if some aspect of the product does not meet you expectations and you wish to return the item and have a refund of your payment DON’T WORRY!
Providing the product is returned to use in its original state with receipt of payment enclosed with 5 working days we will give a 100% refund.
Delivery & Returns
DanceJamMusic.co.uk aim to complete all deliveries to anywhere in the UK within 7 working days.
All Deliveries are signature deliveries. This means the carrier will not leave the item unless you sign for it. Arrangements for goods to be left unsigned for example, in a garage, must be made in writing and please note in these circumstances you have no redress to the carrier if any damage is discovered.
Delivery is (unless otherwise specified) Kerbside (the driver is only obliged to unload goods to the kerbside at the delivery address) and made by One-Man. For example, the driver is not obliged to carry your goods upstairs to your flat!
Distance Selling regulations - Under the distance selling regulations you have a right to cancel your order (prior to shipment), for any item purchased on this website, for a full refund. This does not apply to special order items.
If you cancel your order after it has been shipped to you, you will be responsible for all delivery & return charges incurred.
It is your responsibility to ensure that the DELIVERY ADDRESS IS CORRECT within 24 hours of your expected delivery date.
If you need to change your Delivery address after your order has been processed, the application must be made in writing and receipted and agreed by www.dancejammusic.co.uk.
Always check the delivery note and delivery is correct BEFORE releasing the carrier and signing acceptance.
A signature is acceptance that the goods have been received in satisfactory order –unless the statement “delivered in good condition” is crossed out.
“Unchecked” will not be accepted as a conditional signature.
Downloads
When a product is purchase with the "Digital Download" icon then once the purchase is complete and you are returned to this store from PayPal, you may then download the product. NB: You will only have a fixed amount of days and a fixed amount of attempts to download this product, after any of these varibles expire, you will NOT be able to download this product again unless purchased again. A link to start your download will be found either on the confirmation message after purchase or via your account profile once logged in. Click on "My Account" and then click on "Products Purchased" or "Purchase History" and view the product bought, you will then see a link for the download and information on how many attempts have been made or days remaining for download.
If you believe you have not successfully downloaded your purchased product, please contact us explaining what happened and we will look further into the matter and if required provide you with an alternative source for the purchased file. |
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